What Do I Need?

Empire Mobile is free from Empire Theatres; however there are a few additional requirements to use this service.

1. Your phone must be Java-enabled (J2ME). To determine if your handset is Java enabled please refer to your phone's user guide or phone manufacturer’s website.
2. You must have access to the internet from your mobile service provider. You may not automatically have this connection on your phone; however most manufacturers and providers will set it up for you automatically and free of charge.
3. The application is best viewed on a phone with a screen width of 176 pixels or more and a height of 180 pixels or more.

How Do I Get It?

The best way to get Empire Mobile is to use your mobile devices browser to navigate to the url http://mobile.empiretheatres.com/eMobile.jad and download it directly.

Another way is to send yourself an e-mail or text message with the url http://mobile.empiretheatres.com/eMobile.jad in the body of the message.

Once you receive the message you can simply click on the link to go to the download page. You can also download the .jar and .jad files into your PC and then send the application to your mobile via a cable, IR or Bluetooth connection.

Download: eMobile.jad | eMobile.jar

Here are the keys you will need to navigate:

9 - Back

# - Change Date

* - Add Theatre to Favourite

5 - Select

2,4,6,8 - Same as Navigation arrows

How Does It Work?

There are three tabs at the bottom of the application. All selected items are highlighted in red. Any time you see the date displayed on the upper right hand side of the screen, you can press # to move to a different day.

MENU tab

1. About Empire Mobile - Information on the service.
2. Key Help - A quick guide to using keys to operate the application on your phone.
3. My Favourite Theatres - A list of theatres you have pre-selected for quicker access to those locations’ current films. You can tag a theatre as a favourite when you are on the CINEMA tab just before you select a theatre. A favourite theatre is indicated with a blue dot before the theatre name. You can remove that theatre from your favourites by simply re-selecting a theatre in the CINEMA tab.
4. My Transactions - The last eight ticket purchases using this service will be stored here. This application does not store your credit card information, only your ticket purchase information.
5. Exit - Exit the application. You can also press your red phone hang up button if you have one.

CINEMA tab

Use the CINEMA tab to see what films are playing at any of our theatres across Canada. At any step you can press the 9 key to go back a screen to make changes.

1. First select the province and all of the theatres in that province will be listed.
2. Selecting a theatre will then list all films that are currently playing.
3. At this point you can press # to change the date for which you wish to view the film.
4. You can either proceed to purchasing tickets or select Show Synopsis to view a short description of the films.
5. Showtimes are in either white text or yellow. White text showtimes are shows that have already started and tickets are no longer available. Yellow text showtimes are available for ticket purchase. To navigate to a showtime in yellow you wish to purchase tickets for, select Purchase Tickets at the bottom to bring focus to the showtimes. You can now choose your showtime with the navigation arrows or the 2,4,6,8 keys. Select a showtime with the Select key or the 5 key.
6. The next screen is the film prices. Use your Up or Down key to highlight in red the type of ticket you wish to purchase. Use your Left or Right key to increase or decrease the amount of tickets you wish to purchase. When you have made your selections, navigate to Purchase Ticket at the bottom in yellow and press Select to continue.

FILM tab

Use the Film tab to see a listing of our films and what locations and theatres they are playing in. At any step you can press the 9 key to go back a screen to make changes.

1. The films currently playing may be a long list and therefore a confirmation is required before your proceed.
2. Select a film and it will display all of the theatres at which the selected film is playing.
3. Select the theatre you are interested in and then you will follow the same steps from Step 3 – 6 in the CINEMA tab instructions above.

What Else Should I Know?

This application has been designed to send and receive as little data as possible. If you do not have a data plan with your service provider, charges may apply for data transmission. Check with your service provider for details on your account.

When running Empire Mobile on your phone be sure that you have the correct Java Session setting on your phone. Almost all phones are already set up with this setting by your service provider, but there is a chance that it is missing or incorrect. If you can download and run the application, but it does not work, then it could be an issue with the incorrect Java Session settings being active on your phone.

In order to check the Java Session settings on your phone (each phone has these settings in different menu locations) go to Menu -> Web Sessions -> Java Sessions. Some carriers use the same settings for both WAP and HTTP, in that case you may not see a different Java Session setting. Empire Mobile will use the default Web Session for the Java Session setting.

On some phones you may need to make sure that the access point the phone uses is an Internet access point rather than a WAP access point. You can find these at Tools -> Settings -> Connection -> Access points (each phone has these settings in different menu locations).

If you have trouble accessing these settings to verify their values, contact your service provider and have them set your settings for java applications that access the Internet. You can also try one of the following links below, which will ask you a few questions, and then text and configure the settings to your phone specifically for your service provider.

Ericson | Nokia | Motorola

FAQs

What is Empire Mobile?

Empire Mobile is an application that can be installed on your mobile device to browse current films and showtimes playing at our Empire Theatres locations across Canada. You can even buy your movie tickets on your mobile device using this program.

What are the requirements to use Empire Mobile?

You must have a mobile device such as a cell phone, blackberry or PDA capable of running Java mobile applications using an Internet connection. Most devices made in the last few years fulfill these requirements.

How much does Empire Mobile cost?

Empire Mobile is provided free of charge from Empire Theatres; however data charges would apply when downloading and using the application. We recommend that you contact your mobile provider for data usage rates and available data plans.

How do I install Empire Mobile on my mobile device?

There are three different methods to install this on your mobile device:

1. On your mobile device: using your browser enter and browse to the following link and download the application, http://mobile.empiretheatres.com/eMobile.jad
2. Email or Text message: send yourself an email or text message with the following link included in the message, http://mobile.empiretheatres.com/eMobile.jad. When you receive the message, highlight the link and choose go or get the link. This will bring you to the page where you can download it.
3. On computer: Go to our Empire Mobile webpage and download the following two files to your PC (emobile.jad and emobile.jar). Next, using a cable or wireless link, copy the two files to your mobile device. Lastly, go to the location where these two files were downloaded and select and run the emobile.jad file.

When I download Empire Mobile, my device says it might not be coming from a trusted source. What does this mean?

If you see this message when downloading, it means that your service provider does not know where the application is being downloaded from. Empire Mobile will work as normal even if your service providers can't determine its source. The software industry generally identifies an application's source using a combination of digital signatures and trusted third parties however the majority of mobile devices sold do not support this practice.

Where can I find the Empire Mobile application on my phone after I have installed it?

Empire Mobile will usually be found under Applications or Java Applications folder that can be found under your main menu.

Does Empire Mobile work with my Palm device?

Empire Mobile will work with most Palm devices, however you may need to install a Java Virtual Machine (JVM) before downloading Empire Mobile. You will find this download at http://www.palm.com/us/support/jvm

On my Palm device or mobile device with a non standard keyboard when I select some of the number keys they do not work or give me different results than they should. Is there a problem with the program or my mobile device?

No, the application is looking for a number such as the # 5 and your device may be entering the letter attached to the number key. If your device requires you do press a shift key or ALT key to enter a number do this before selecting the number.

Does Empire Mobile work with my Blackberry device?

Yes, Empire Mobile works with Blackberry devices.

How does Empire Mobile encryption work?

Processing transactions securely on the web or through Empire Mobile means that it needs to be able to transmit information between the server and your phone in a manner that makes it difficult for other people to intercept and read. Sensitive data encryption takes care of this and it works through a combination of programs and encryption/decryption routines that exist on the server computer, and in your handset. Unique private keys are determined for each user and are used to decrypt the information to complete the transaction, much the same way a browser does when visiting a secure website like your own banking institution.

How does Empire Mobile protect my privacy?

Empire Mobile does not store any private information of the users such as credit card numbers after the application is exited, nor does Empire Mobile store any credit card information on the servers accepting the request.

Is my credit card information secure when purchasing a ticket?

Yes, all sensitive data transmitted to the server when purchasing tickets is encrypted by the same algorithms used by most SSL sites today.

How do I delete Empire Mobile from my mobile device?

This will depend on the type of mobile device that you have however; for most devices you may do the following (or contact your service provider or equipment manufacturer for more information if needed):

1. Cell phone or Blackberry:
   - Go to your applications list or where they are downloaded. Highlight Empire Mobile and select delete or remove depending on what options are available on your device.



2. Palm Device:
   - Press the Home key to go to the Application Launcher. Use the Delete menu command. Select Empire Mobile. Click the Delete button and then confirm deletion.



3. Windows Mobile Device:
   - From the Start menu choose Settings. Click on Remove Programs. Select Empire Mobile. Click remove and confirm deletion.